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Claim Central Consolidated announces the launch of its technology business, Wilbur.

Sydney, Tuesday 1 June 2021:
Global claims solutions provider Claim Central Consolidated (CCC), is pleased to announce the launch of Wilbur, the new brand for its global technology business and platforms.

Wilbur provides a modular and connectable ecosystem of products and solutions for leading insurance businesses in Australia, the United States, New Zealand and South Africa – enabling seamless customer experiences at scale that get customers’ lives back to normal faster.

Wilbur is led by Chief Executive Officer Mark Cohen, who brings more than 20 years of experience in the technology industry where he has held senior leadership roles at some of Australia’s largest companies. Most recently he was CTO and CIO at Domain and General Manager – Product Solutions at Fairfax Media.

Mark said: “We’re excited to be launching Wilbur. Our strategy journey commenced 12 months ago, and we’re now at the point where we can bring light to the new brand. We’re bringing cohesion to our platforms by offering one integrated, modular ecosystem of products that come together under the single brand of Wilbur. We’re all about connection, flexibility and modularity – and the new brand is a reflection of that mentality”.

“Clients want one toolkit, and the ability to opt-in and out of what they need. Bringing our product suite under one connected ecosystem allows them to pick and choose the most appropriate solutions, and also plug into and extend the functionality of their core systems”.

Wilbur’s flagship offering, Claim Suite, is a modular and connectable ecosystem of products and solutions that includes Wilbur Claims Manager, Wilbur Connect, Wilbur Live (powered by Livegenic), Wilbur Repair and Wilbur Inspect.


About Wilbur:

Wilbur provides a modular and connectable ecosystem of technology products and solutions that solve everyday disruption for leading businesses in Australia, the USA, New Zealand, and South Africa.

Whether it’s insurance claims, repairs, maintenance, or any other disruption, Wilbur gets customers back to normal faster. Our suite of flexible, modular and connectable platforms help clients connect the dots earlier to find the right solution – delivering better outcomes for everyone, at scale.

Built from over 20 years of on-the-ground experience, Wilbur empowers businesses to plan, capture, administrate and manage any disruption to minimise the inevitable knock-on effects.

For the seen and the unforeseen. For the predictable and the unpredictable. Where there’s Wilbur, there’s a way.

For more information on Wilbur, visit


About Claim Central Consolidated
Founded in 2000, Claim Central Consolidated (CCC) is a global leader in TPA, property, motor, cyber and SME insurance claims services, technology and data insights. The Group’s market-leading technology business, Wilbur, provides a modular and connectable ecosystem of technology products and solutions for leading insurance businesses in Australia, the USA, New Zealand and South Africa.
Claim Central has been recognised as the Australian Financial Review’s 7th Most Innovative Company in Australia in 2020, Insurance Innovator of the Year in the Fintech Business Awards 2019, a finalist in Fintech Australia’s Finnies Awards 2019 and winner for New Product Innovation in The Australian Business Awards 2017.
For more information on Claim Central Consolidated, visit:



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