Claim Central Consolidated acquires Livegenic
Wednesday, 7 October 2020 (AEST): Claim Central Consolidated Pty Ltd (Claim Central), a pioneer in claims fulfilment technology, today announced the company has completed an acquisition to acquire the remaining shares in Livegenic Inc. (Livegenic), an industry-leading virtual collaboration platform for insurance.
Claim Central has been a key investor of Livegenic since 2017 and has now acquired the remaining shares in Livegenic that Claim Central does not already own, bringing Livegenic into the Claim Central Group as a wholly-owned subsidiary.
Livegenic’s cloud-based, real-time video collaboration and adjustment solution streamlines communications between P&C insurance organisations and their customers. Livegenic is most notably integrated within the Guidewire marketplace.
After years of co-developing and incubating together, founders Brian Siemsen (Claim Central) and Olek Shestakov (Livegenic) feel that now is the perfect time to bring both businesses together in what they describe as the final piece of their mission to deliver a faster and smarter claim experience.
“Livegenic’s remote virtual inspection software is a fantastic addition to the Claim Central solution set. This acquisition further enhances our ability to settle claims quickly, fairly, and on an increasingly remote basis. With the onset of COVID-19, there is a greater need for improved claims tracking and virtual claims handling than ever before, and Livegenic certainly fulfils that need”, Claim Central’s Group CEO Brian Siemsen said.
“Current market trends make this an excellent time to accelerate the growth of our claims ecosystem and this acquisition allows us to deliver the technology on a global scale”.
Livegenic will become a wholly-owned subsidiary in the Claim Central Group but will continue business-as-usual by maintaining its own brand identity, headquarters location, and staff/leadership including Olek Shestakov as Managing Director (Head of Livegenic). There will be no material impact on Livegenic’s existing clients.
Mr Shestakov said, “We are very excited to join the Claim Central family and are looking forward to all the new ways that we will work together. This acquisition provides new resources that will enable Livegenic to further enhance our services, expand our platform, and support our customers across the industry. Working with Claim Central will allow us to offer a truly end-to-end inspection and collaboration solution that elevates and expands claims servicing operations globally.”
Claim Central Consolidated
+61 429 191 108
About Claim Central Consolidated
Founded in 2000, Claim Central Consolidated (Claim Central), is a global leader in property, motor, cyber and SME insurance claims services, technology and data & insights. Our market-leading technology solutions are completely transparent, simplifying and speeding up the claims process while significantly improving customer service on behalf of Australia’s leading insurers.
We’ve been recognised as the winner of Insurance Innovator of the Year in the Fintech Business Awards 2019, a finalist in Fintech Australia’s Finnies Awards 2020, winner for New Product Innovation in The Australian Business Awards 2017, and the Australian Financial Review’s 8th Most Innovative Company in Australia in 2016.
For more information, visit: www.claimcentral.com.au
Livegenic is a global provider of cloud-based, real-time video solutions to property and casualty (P&C) insurance organizations which connect every part of the claims ecosystem. The award-winning platform streamlines communication between in-house and external adjusters, appraisers, contractors and policyholders, provides field video loss documentation capabilities, and delivers customer self-service solutions.
Available hosted or white-labelled, Livegenic helps field claim professionals receive claim assignments and document claims even in unconnected environments. Livegenic’s patented video technology engages claims professionals with customers to improve the customer experience, lower handling costs, mitigate business-related risks, and reduce complexity in the claims process.
For more information, visit: www.livegenic.com
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