
We have revolutionised the way motor vehicle claims are managed
Hello Claims integrates digital and real-world services to manage the assessment and repair of motor vehicles on behalf of insurers, underwriters, brokers, self-insured’s and fleet managers.
Our digital claims management platform and smart assessing methodology enable our clients to achieve faster and easier automated claims, and a better customer experience.
We are a one stop shop to manage repairs for all types of vehicles:
- Passenger vehicles
- Heavy vehicles and trucks
- Caravan and trailers
- Motorcycles
- Heaving machinery
- Farm machinery
How we are revolutionising motor claims
Hello Claims is revolutionising the way motor claims are managed, through:
- Smart assessing, which enables predictable repair costs and a predictable lifecycle, while your customers are updated when their vehicle moves from one stage of repair to another
- Customised claims management dashboards and real-time continuous reporting
- Customers can nominate their repairer
- Handpicked national repair network, tow truck network and parts suppliers to ensure quality at every step of the claim
- Options for live video streaming assessing or on-road physical assessing
- 24/7 client care and accident assist – after hour claims notification made simple
- 24/7 towing – whenever your customers need it
Our solutions enable:
- Reduced claim costs
- Improved quality of claims handling and day-to-day operations
- Reduced claim lifecycles
- Better customer claim experiences
To learn more about Hello Claims and how it can improve your motor claim outcomes, visit helloclaims.com.au