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Our services

Claim Central Property provides restoration, estimation, assessment and repair management services on behalf of insurers, underwriting agencies, loss adjusters and brokers across Australia and New Zealand. We handle both BAU and CAT insurance claims for residential, commercial and strata properties.

Our services provide end-to-end repair and supply chain management that focus on cost control, lifecycle reduction and better quality outcomes for all stakeholders.

icon of worker   Restoration & mitigation

24/7 emergency response, mitigation and restoration services for water, fire, mould, sewage and malicious damages.

icon of building with shield and tick   Building make-safe

24/7 building make-safe services for all claim types to safeguard structures, avoid further risk and mitigate loss.

icon of a form and a pen   Property estimation & assessments

Desktop and on-site assessments, estimating and inspections across Australia and New Zealand.

icon of spanner and screwdriver   Repair management

Management of all repair activities from start to finish including trade management, QA and customer management.

icon of checklist sheet and worker   Supplier panel management

Procurement, retention, competitive tendering and scorecarding of our trade and supplier panel network.

icon of house with tick   Property maintenance

Scheduled or ad hoc maintenance activities for all types of property.

icon of phone video   Virtual inspections

Our remote desktop team connect directly with customers to inspect their property using our live video streaming and collaboration platform.

icon of cloud and thunder   Catastrophe/weather events

Disaster response and capacity planning on trades, supplies & assessing/estimating resources, specialist trained trade panel deployment, repair management and performance reporting.

icon of clipboard and money symbol   Loss adjusting

Our professionals investigate and document losses, evaluate damages, and review policy terms. We negotiate settlements, mitigate further losses, and assist in resolving disputes.

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For our existing 600 trades, or those looking to join up - everything you need is at the Trades portal.

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