Pay excess

Claim Central update on Queensland and New South Wales floods

Parts of south-east Queensland and areas of New South Wales have seen impact by severe weather and flooding that has caused detrimental damage to communities.

We understand and acknowledge how devasting this serve weather has been for our customers and their families.

Our thoughts go out to our impacted customers and everyone in the affected communities. We hope everyone is safe and encourage you to check up on your friends and families in these communities.

If you are currently under impact and in immediate danger, please contact your local emergency services or call 000.


Claim Central Property is ready to help.

Claim Central Property has activated our catastrophe (CAT) response plan following the severe weather and flooding. We are prepared and have begun assisting the recovery of the damaged areas and communities affected by the recent CAT event.

Our team of frontline staff, property supervisors, make safe trades, repair trades, restorers, and engineers are on standby and ready to help flood affected customers once it is safe to do so.

We have deployed additional resources in the most impacted areas to assist with the volume of claims. Our team are equipped with the required technologies to capture all information as we aim to bring normality back to people’s lives.

We hope that everyone in the affected areas is staying safe and follow the directions of emergency services as the wet weather continues.

Our emergency assistance team is always available 24/7 if there are any urgent requests.

If you require assistance, please contact us on 1300 743 673.

Claim Central Pty Limited ABN 61 102 685 343 is a Corporate Authorised Representative (AR No. 001291075) of Insurx Pty Ltd ABN 85 628 930 334; AFSL 528534. The information in this article does not take into account the investment objectives, financial situation and particular needs of any particular person. Claim Central Pty Limited and its related bodies corporate make no recommendations as to the merits of any financial product or financial services referred to in this article, its website, emails or its related websites. Before acting on any information in this article, you should consider the appropriateness of it, having regard to your specific financial circumstances and requirements. In particular, you should consider obtaining independent financial, legal, taxation and accounting advice to ascertain whether you should acquire any financial services described in this article.

Media Enquiries

For all media-related enquiries please contact Jessica Hunter:
0429 191 108

Sign up for the latest insights, news and updates.
By continuing, you agree to your personal information being collected under our Privacy Policy and accept our Terms & Conditions.