Pay excess

Townsville floods declared a catastrophe

Claim Central has activated its catastrophe response plan following extensive flooding in Townsville, Queensland and surrounding areas. We have an experienced team on the ground supported by our national resources, who are on stand-by ready for deployment as required.

The Claim Central team is ready to assist with claims, whether you need a loss adjuster, property assessor, make safe trade, restorer, building consultant or engineer.

For any further assistance regarding damage in Townsville and surrounding areas, please contact our General Manager- Loss Adjusting Services, Wade Eilersen on 0419 820 231 or

Media Enquiries

For all media-related enquiries please contact Jessica Hunter:
0429 191 108

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