Pay excess

How the claim
process works

An insurance claim can be a challenging experience for you.
We make the process as simple as we can, to get your
life back to normal as quickly as possible.

About your insurance claim

Claim Central is a property repair management company. We have been appointed by your insurer to assess and manage the repairs of your claim, on their behalf.

Our commitment to you

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We will allocate a dedicated claim supervisor who will be your single point of contact throughout your claim.

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We will communicate with you regularly to keep you updated on the progress of your claim.

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Our panel of independent trades are experienced and licensed, to give you peace of mind.

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Our priority is to get you back to your daily life as quickly as possible. It is important for you to act quickly during Stage 2 of your claim.

The claim process

FIRST STEP

APPOINT REPAIRER

Your insurer appoints Claim Central, who are experts in managing insurance property repairs

SECOND STEP

ASSESSMENT

Claim Central assesses property damage and manages subsequent property repairs if approved by your insurer

THIRD STEP

PROPERTY REPAIRS

Independent tradesmen undertake property repairs

FAQ

Learn more about our trade network and how it operates.

LEARN MORE

Contact us


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